Frequently Asked Questions

Everything you need to know about MarqetDataLabs.

What is MarqetDataLabs?

MarqetDataLabs is a web-based financial data analytics platform that provides ETF price data, options intelligence, Monte Carlo simulations, technical analysis, and AI-powered market commentary. We take publicly available data and present it in a clear, professional format that's easy to understand.

Is this financial advice?

No. MarqetDataLabs is strictly educational and informational. We do not provide investment advice, recommendations, or solicitations to buy or sell any security. All analysis — including Claude AI outputs — is for educational purposes only. Always consult a qualified financial advisor before making investment decisions.

How often does data refresh?

Data refreshes automatically during US market hours (9:30 AM – 4:00 PM Eastern) approximately every 15-30 minutes. After market close, the last update persists until the next trading day. Weekend data reflects Friday's close. The dashboard shows exactly when data was last updated.

What's the difference between Free and Pro?

Free tier gives you access to 3 ETFs (SPY, QQQ, IWM) with basic data: price, VIX, movers, volume, Monte Carlo simulations, and the economic calendar.

Pro tier ($12.99/mo) unlocks all 20+ ETFs, full options chains with Greeks, AI-powered daily briefings, technical analysis with interactive charts, strategy lab, analyst targets, key technical levels, and the weekly newsletter.

How do I cancel my subscription?

Email support@marqetdatalabs.com and we'll cancel immediately. Once Stripe is integrated, you'll be able to manage your subscription directly from your account settings. Cancellation takes effect at the end of your current billing period.

Why are some sections locked?

Locked sections are Pro-only features. They appear on the dashboard so you can see what's available, but the data is hidden behind an upgrade gate. This way you know exactly what you're getting before subscribing.

How accurate is the AI analysis?

AI analysis is generated by Claude (Anthropic) based on the actual market data we collect. It's designed to interpret patterns and provide educational context — not make predictions. Like any analytical tool, it can be wrong. The AI may occasionally produce inaccurate statements. Always cross-reference with your own research and never rely solely on AI output for investment decisions.

What is Monte Carlo simulation?

A Monte Carlo simulation runs thousands of randomized future price scenarios based on historical volatility. Each "path" is a possible future. By running 10,000 paths, we build a probability distribution showing the most likely range of outcomes. It's not a prediction — it's a statistical tool showing what's possible given recent volatility patterns.

Can I add more ETFs?

We currently support 20 ETFs across 5 categories (Index, Thematic, Dividend, Crypto, Strategy). We plan to add more based on user requests. Email support@marqetdatalabs.com with ETF suggestions.

Is my data secure?

Yes. We use HTTPS encryption, bcrypt password hashing, and store data on secured AWS servers. We don't store payment information — that's handled entirely by Stripe. We don't sell or share your personal data. See our Privacy Policy for full details.

What happens to inactive accounts?

Per our Terms of Service, accounts inactive for 365 consecutive days may be permanently deleted. We'll send a warning email before deletion. You can always re-register with the same email after deletion.

Where We Get Our Data

MarqetDataLabs aggregates publicly available data and makes it easy to read. Here's exactly where everything comes from:

Yahoo Finance (yfinance)

All price data, volume, options chains, historical prices, and VIX data. This is the same data available on finance.yahoo.com — we just present it better.

Treasury Market Data

10-Year Treasury yield (^TNX) and 13-week T-bill rate (^IRX) via Yahoo Finance market data feeds.

Federal Reserve / Government

Fed funds rate, CPI, Core PCE, GDP, unemployment — sourced from official government releases (BLS, BEA, Federal Reserve). Updated weekly as reference data.

Economic Calendar

CPI, NFP, FOMC, GDP release dates are computed from known federal schedules. These dates are public knowledge published by the respective agencies.

Claude AI (Anthropic)

All narrative analysis, market interpretation, strategy education, and commentary is generated by Claude. Claude reads the data we collect and provides educational context.

Black-Scholes Model

Options Greeks (Delta, Gamma, Theta, Vega) are computed in-house using the Black-Scholes pricing model applied to market data from Yahoo Finance.

Monte Carlo Engine

Price projections use our in-house Monte Carlo simulation engine running 10,000 paths with historical and implied volatility from market data.

Technical Indicators

Moving averages, Bollinger Bands, support/resistance levels — all computed in-house from historical price data. Standard technical analysis methods.

We don't use any proprietary data feeds. Everything we show is derived from publicly available information — we just make it easier to understand and act on. Data may be delayed up to 15 minutes.

Still have questions?

Email us at support@marqetdatalabs.com and we'll get back to you within 24 hours.